How to block a user from public chat?

Drama Live allows public chat feature for users who view content using FG file links, currently public chat feature is not available for M3U or Xtreme file links.
Basically, the chat system blocks messages that contain inappropriate words, but sometimes, users change the words in order to circumvent the filtering system.

In Drama Live, there is a feature for reporting inappropriate messages in the public chat. In order for the user to report, he must click once on the message he wants to report and then choose to ‘Report offensive content’.

When a user is reported by three other users within one hour, the reported user will be automatically banned from the public chat for one hour. In the event of repeated violations and reports on this user, it may lead to a complete ban.

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